PRIVACY AND DATA PROTECTION POLICY

PRIVACY & DATA PROTECTION

At YY Circle, your privacy isn’t just a policy — it’s a promise. We know your personal data is more than just information — it’s trust. And we take that seriously. That’s why protecting your data is baked into everything we do.

This Privacy and Data Protection Policy explains how we collect, use, share, and safeguard your personal and sensitive information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

This policy applies to any data you provide to us directly or data gathered through our Applications, Platforms, and Software, including from authorised third parties.

By interacting with any part of our digital ecosystem, you accept the practices set out in this Policy.

Take a minute to review this Policy before diving in. Because when you’re informed, we’re all safer and smarter together.

1. Definitions

1.1 "Company" refers to: a) YY Circle (Perth) Pty Ltd; b) Its core platforms, including YY Circle and YY Business; c) Related subsidiaries and business units within the YY Group of Companies; d) Individuals acting on behalf of the Company (e.g. directors, shareholders, employees, advisors).

1.2 "Applications" means mobile apps owned by the Company and made available for download by Users and Third-Party Providers.

1.3 "Software" includes any Company-owned software that powers the Applications and Platforms.

1.4 "Platforms" includes all Company-owned tech systems — websites, digital portals, and other interfaces.

2. Australian Privacy Principles (APP)

We adhere to the APP framework, which governs how personal data is collected, used, shared, and secured. This includes your rights to access and correct your personal data and our obligation to manage your data for reasonable and legitimate purposes only.
Use of government identifiers (e.g. TFNs) is strictly controlled and only allowed under specific, lawful conditions such as verifying identity or meeting legal obligations.

3. Personal & Sensitive Data We Collect

We collect personal data when it’s reasonably necessary for our business. This may include:

• Full name, contact details, and address
• Birth certificate, citizenship info, family status
• Passport details, Visa/VEVO info
• TFN, Medicare number, bank details
• Criminal history or court orders
• Interactions with our platforms (calls, emails, online activity)
• Media (photos, videos, voice recordings)
• Location data, device data
• Other data you may voluntarily provide

We may also collect data from third-party providers, analytics tools, or public sources to enhance services.

4. Use of Cookies

Cookies are small files that help us customise your online experience. By using our Platforms, you consent to cookie tracking (unless disabled in browser settings).

We use traffic log cookies to understand site usage and improve our services. No personal info is accessed outside your browsing activity.

5. Age Restrictions

Our services are for individuals of legal age. If a minor provides us with personal data without guardian consent, please contact our DPO. We'll promptly delete it.

6. Your Consent

By using our services, you agree to how we collect, use, and share your data. This includes sharing with internal teams, external providers, or third parties where needed to verify your identity or provide services.
You can withdraw consent at any time by contacting our DPO (seesection 10).

7. How We Use Your Data

We use your data to:

• Register and verify users
• Deliver services you requested
• Casual Application and related employment and on-hire checks and verifications
• Run and optimise our Platforms and Software
• Personalise your content experience
• Communicate updates or support
• Manage customer relationships
• Improve job placement opportunities using analytics/AI
• Conduct research and quality control
• Prevent fraud or security threats

8. Sharing Your Data

We may share your data with:

• Other users
• Affiliates, partners, and subsidiaries
• Host companies or clients
• Educational institutions for verification
• Third-party vendors (e.g. payment, storage, analytics)
• Authorities or regulators, as required by law

If shared overseas, we ensure the recipient upholds comparable privacy protections.

9. Third-Party Platforms

We may link to or integrate with third-party services (e.g. Facebook, Google). These services have their own privacy policies. We’re not liable for their handling of your data, so always review their terms.

10. Security

We use industry-standard safeguards to protect your data from misuse, loss, or unauthorised access. That said, no system is 100% secure, especially online. Please protect your passwords and account details.

11. Data Retention

We keep your data as long as needed for its original purpose or as legally required. In some cases, we may anonymise your data for research purposes.

12. Access, Update, Withdrawal

You have the right to:

• Access your data
• Know how it’s been used or disclosed
• Update your data
• Withdraw consent

Requests must be submitted to our DPO. We may need to verify your identity. Requests may take up to 30 business days to process.

13. Policy Changes

We may update this Policy from time to time. When we do, changes will be dated and published here. Continued use of our services means you accept the updates.

14. Deactivation & Deletion

• Deactivation: Users can deactivate via app settings. Data is retained for a limited time for reactivation.
• Deletion: To delete your account entirely:
  1. Open the YY Circle App
  2. Go to the ‘Me’ tab > ‘Delete Account’
  3. Confirm deletion

15. Complaints & Feedback

Got a concern or complaint about how we handle data? Talk to us. We aim to respond fairly and quickly.

16. Contact Details

E-mail: support.perth@yycircle.com
Address: L32, 152 St. George Terrace, Perth 6000, Western Australia

We’re committed to your privacy, your rights, and building a digital world you can trust. Let’s keep it smart, safe, and transparent.